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[ad_1] Rodrigo Vaca is vice president of marketing for CRM at Zoho. In this exclusive interview, Vaca shares his enthusiasm over the marriage of artificial intelligence and CRM. Zoho Vice […]

[ad_1] Apple on Tuesday announced a refresh of its iPad as part of a new approach to the education market. CEO Tim Cook and other Apple officials also outlined a […]

[ad_1] Smart Homes: The Power, the Pleasure and the Pain, Part 1 Smart homes are here. Although not every home in the United States is tricked out with the latest […]

[ad_1] Adobe this week introduced three features to its Target application in an effort to improve customer experiences through increased personalization: New Personalization Insights reports; Propensity score model comparisons; and […]

[ad_1] Jacada has released V. 10.0 of its Jacada Interact platform, which supports its new Autonomous Customer Experience Suite. The CX Suite, which debuted last week, lets enterprises design and […]

[ad_1] The Mozilla Foundation on Tuesday unveiled its plans for Firefox Reality, a browser designed specifically for mixed reality headsets. The browser combines the beneftis of Mozilla’s existing Firefox browser […]

[ad_1] Inbenta on Thursday released new application programming interfaces and software development kits that let enterprises customize chatbots. The company offers an artificial intelligence-powered natural language search and conversational platform. […]

[ad_1] The shooting incident that took place last week at YouTube had less to do with guns than with the failure of the police to act on information in a […]

[ad_1] We should start discussing what’s beyond CRM. I chose the word “beyond” advisedly. CRM is far, far from dead or even in decline, so “after” would be completely incorrect. […]

[ad_1] Fear mongering about killer robots and the recent deaths connected with Uber and Tesla autonomous vehicles have rekindled concerns about artificial intelligence in the machines around us. We are […]